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Solutions for product lifecycle management

Quality management

Improve product safety, reliability and compliance.

What is quality management?

Quality management is a set of processes that help you to anticipate, control and respond to potential product quality issues. Processes such as field failure reports, nonconformance and corrective/preventative actions provide efficiency and traceability. Quality and engineering have a closed-loop change process to improve product designs.

Webinar: Improve change management with PLM

In this webinar, you will learn how product lifecycle management (PLM) can help you to take control of change and improve the quality of your products, with capabilities such as closed-loop, linked quality processes from non-conformance to returns to ECRs and ECOs; configurable workflows to track and record changes to product designs as they happen; built-in reporting to analyse trends in quality metrics to prevent failures before they occur; and more.

Closed-loop quality management

Improve quality processes throughout your product development cycle and supply chain.

Closed-loop, linked quality processes from return to change order

Prevent and quickly respond to product design issues and supplier problems. Get a complete view of your quality data and critical processes from nonconformance to return merchandise authorisations (RMA), corrective and preventative actions (CAPA), failure mode and effect analysis (FMEA), supplier quality action report (SCAR) and engineering change.

Configurable process management workflows

Quality management process workflows are provided with PLM that you can easily configure to match your organisation’s needs, including:

  • Nonconformance incident reporting, analysis and disposal
  • RMA return requests, approval and repair
  • CAPA compliance requirements
  • Change requests and change orders

Help with compliance and traceability

In-progress or completed processes related to change, quality or another discipline are fully traceable. Compliance audits can be tied to ISO documents for traceability if you are in a highly-regulated industry. Throughout quality process workflows, the product item affected is referenced to maintain connection.

  • Changes are documented with who created them and when, and any modifications
  • Details include who signed off on each stage and when
  • A single source of data required to meet auditing and compliance requirements

Improving the quality of your products with PLM

Collect and analyse quality data

Quality management workspaces give you a central location for quality data and built-in reporting charts and graphs to help you to assess quality trends and prevent failures before they occur.

Automated quality-related tasks

Automated quality workflows send tasks, reminders and escalations to assigned team members for outstanding work that needs to be completed.

Mitigate quality issues

Share product field performance and quality information with engineers in a centralised system to improve designs, identify supplier problems and make corrections.

Discover PLM

Discover more benefits of product lifecycle management by taking a PLM business assessment.

Get started with product lifecycle management

Thank you for your interest. 

Fill in the form to speak to a product expert about how to get started with product lifecycle management.