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Get help when you need it most

Learn about Autodesk's new and improved subscription support offerings, which include more ways than ever to quickly get help when you need it most. Schedule a call with a support specialist or access online resources to get the most from your subscription.

Direct support

Get your product up and running with direct support for installation, licensing, account setup and user management.

Autodesk subscriber benefits: Access

PHONE SUPPORT

Schedule a call to connect directly with the right technical specialist to resolve your issue at a time that is most convenient for you.

Autodesk subscription benefit: Control

WEB SUPPORT

Communicate with technical support specialists via email or real-time messaging.

Autodesk subscription benefits: Insights

REMOTE DESKTOP ASSISTANCE

Work with a support technician who can see what's happening on your device to expedite troubleshooting and issue resolution.

Online resources

  • Find answers to your questions quickly in our robust knowledge database.

  • Access tutorials, documentation, downloads, troubleshooting articles and more.

  • View free online courses to expand your knowledge of Autodesk products.

  • Ask questions and share information about using Autodesk software in our peer-to-peer forums.

  • Easily move forum questions into more immediate 1-to-1 support requests.

  • Learn timesaving tips and tricks with this live set of interactive training sessions you can use immediately to increase your productivity.

Enterprise Priority Support

Designed for large organisations, Enterprise Priority Support helps you to maximise the value of your technology investments.

All subscription benefits may not be available for all products or services in all languages and/or geographies. Subscription programmes are subject to the applicable Autodesk subscription terms and conditions (US Site) and/or Autodesk terms of service (US Site).