Account management for education

Renew institutional access to Education software


The means of renewing access to your education software depends upon your licence type.

  • One-year multi-user licences: Currently renewed automatically for another year
  • Network licences: Once your licence expires, generate a new network licence file. For more information, see Obtain and install a licence file.
  • Multi-seat standalone licences: Reactivate by entering the existing serial number in the product you want to renew:
    1. Click the Sign in drop-down menu and select Manage Licence.
    2. Within the Licence Manager, expand licence details and select Update.
    3. Re-enter the serial number and click Activate.
    4. On the Welcome screen, click Activate.
    5. Click Finish.
    6. Your new expiry date will appear in the Licence Manager.

Tip: To find your product serial number, see View your product licence information.


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What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support